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Today, I’m taking a closer look at one of the leading tools for chat-based customer service in the digital market. Produced by the Freshworks SaaS company, Freshchat is a simple unified messaging platform designed for customer service, marketing, and sales reps. Freshchat provides agents with a clean and synchronized environment to monitor messages, respond to […]
Freshchat Expert Review – Pros, Cons, Pricing Read More »
LiveAgent is an all-in-one customer service platform designed to assist companies with creating digital-first customer support strategies. The service promises to help companies answer customer queries faster, resolve more problems, and increase customer satisfaction. Users can connect with clients on virtually any channel through a multi-channel toolset, leveraging chat, forums, calling capabilities, social media, and
LiveAgent Expert Review – Is this the Best Live Chat Software? Read More »
A good live chat software makes it simple to enhance customer experience, and manage support requests at speed. As consumers continue to search for more convenient ways to connect with companies, a website chat function is becoming a must-have for many brands. We reviewed some of the most popular live chat software options on the
10 Best Live Chat Software For Websites (2022 Reviews) Read More »
